This two day workshop will cover detailed steps to improve your new patient scheduling and organize your case presentations to increase case acceptance. This workshop is an elective team approach to case presentations. The workshop is interactive with manuals, practice customized forms and role playing to increase implementation and results. The workshop will address the most important skills of new patient scheduling, and proven tactics that increase new patient show rate. The course will dive in deep to educating you on the skills necessary to improve patient engagement, ultimately increasing treatment acceptance. A step by step process will be laid out in detail training the front desk and clinical team how to improve patient relationships, increase case acceptance and grow the practice revenue.